Ordering from us
How to order from sneakersInn, step by step
By sneakersInn team · Updated
To order from sneakersInn, pick a pair and size in the shop, check out with your name, WhatsApp number and delivery area, and the team confirms your order on WhatsApp. No account is needed, and in Greater Accra you pay when the pair arrives. The whole checkout takes about a minute.
The steps
- Find your pair. Browse the shop and open a product to see photos, the price and the EU sizes in stock.
- Choose your size. Not sure? Use the size converter or ask on WhatsApp.
- Add to bag. Add more pairs if you like; delivery is free on 2 or more pairs.
- Choose delivery or pickup. Pick your area to see the fee, or choose free pickup at the Head Office, Haatso, Accra.
- Choose how to pay. In Greater Accra, pay on delivery. Outside Accra, the order is paid after WhatsApp confirmation.
- Add your details. Your name and WhatsApp number. That's all.
- Place the order. WhatsApp opens with your order details ready to send, and you get an order code.
- We confirm. The team replies on WhatsApp to confirm the pair, size and delivery.
How long until it arrives?
| Option | Time | Fee |
|---|---|---|
| Greater Accra delivery | within 24 hours (tomorrow) | GH₵30 to GH₵70 by area |
| Greater Accra express | same-day (within 2-6 hours) | Extra GH₵35, once delivery is free |
| Outside Greater Accra | within 72 hours (3 days) | GH₵40 flat |
| Pickup in Haatso | ready in 1 hour | Free |
Check your exact fee with the delivery cost calculator.
Can I order on WhatsApp directly?
Yes. Message us on WhatsApp with the product name and your size. Ordering on the site is faster because it fills in the details for you.
How do I follow my order?
Use your order code on the track order page, or ask on WhatsApp.
Questions
Do I need an account?
No. Just a name and a WhatsApp number.
Can I change my order after placing it?
Message us on WhatsApp as soon as possible, before it's dispatched.
What should I check when it arrives?
See what to check when your pair arrives and how pay on delivery works.